Shipping policy
Shipping Policy
Shipping
We deliver across Pakistan.
Processing Time
- Orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
- Major Cities: 2–4 business days
- Other Cities & Remote Areas: 3–7 business days
Delivery times may vary during sales, holidays, or due to courier delays.
Shipping Charges
- Free Shipping
Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS or email.
Return & Exchange Policy
We want you to shop with confidence.
Exchange
We accept exchanges within 7 days of delivery if:
- The item is unused and unwashed.
- Original tags and packaging are intact.
- You provide the order number.
Returns
Returns are accepted only if:
- You receive the wrong item.
- The product is damaged or defective.
We do not offer refunds for change of mind or incorrect size selection.
Customers are responsible for return shipping costs unless we made an error.
Refund Policy
Refunds are issued only for:
- Incorrect items
- Damaged products
- Out-of-stock items after payment
Refunds are processed within 5–10 business days after inspection.
Privacy Policy
Your privacy is important to us.
We collect:
- Name
- Phone number
- Email address
- Shipping address
Your information is used only for:
- Processing orders
- Customer support
- Order updates
We never sell or share your personal information with third parties except trusted courier and payment partners.
Terms & Conditions
By placing an order, you agree to:
- Provide accurate shipping information.
- Pay the full order amount.
- Understand that product colors may vary slightly due to screen settings.
- Accept that delivery times are estimates and may be affected by courier services.
We reserve the right to cancel fraudulent or suspicious orders.
Contact Us
Email:mueezsarfraz721@gmail.com
WhatsApp: +923265315700
Business Hours: Always Open